Overall Satisfaction with TOPdesk
TOPdesk is used througout the whole organisation. It supports all departments which deliver end-user processes regarding IT, HRM, Facilitair, Reservations, etc.
100 - Management, Projectmanagement, IT service management, Technical management, Facility management, Support 1st and 2nd line, connection with external parties.
- Very user friendly
- Complete
- Supporting all kind of processes within a company for services to personel and customers
- Key-point more clearly all too quickly changing options and possibilities
- Support more information about How best to implement processes
- More levels on Categorisation
- Extended functions in Forms + .PDF creation/Fill in
User- and Functional management friendlyness and the extended features and collaborations with internal services and 3rd parties
A wide range of features.
Do you think TOPdesk delivers good value for the price?
Yes
Are you happy with TOPdesk's feature set?
Yes
Did TOPdesk live up to sales and marketing promises?
Yes
Did implementation of TOPdesk go as expected?
Yes
Would you buy TOPdesk again?
Yes