Totango is great for account management!
November 24, 2020
Totango is great for account management!

Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Totango
It is being used as a customer success tool to ensure clients are seeing value from the platform. We can track usage as well as other metrics to help sales and CS team renew/add services.
Pros
- Reporting.
- Integration to SFDC.
- Ease of use.
Cons
- Access to more modules.
- Simplicity on users.
- Increasing ARR.
- Increasing customer lifetime.
- Increase usage.
I was not part of the evaluation process.
Do you think Totango delivers good value for the price?
Yes
Are you happy with Totango's feature set?
Yes
Did Totango live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Totango go as expected?
I wasn't involved with the implementation phase
Would you buy Totango again?
Yes
Comments
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