Trello Review
May 21, 2018

Trello Review

Ryan Helft | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Trello

We use Trello to engage with our customers. We use it to document our goals, open items, product enhancement requests, and what we have completed. We have a list for each of these and then cards for each specific item. We move the cards to indicate priority, and then move them to the Done list when complete.

We add other elements to indicate status and we use comments to provide detail on where we are for each item. The time stamp helps with this too.

In this way, we have a secure, easy way to communicate about our progress on key items that we need in order to make sure customers successful with our product and services.
  • I like how easily you can move cards up, down, and across lists. This makes it super easy to show the priority and progress of specific items.
  • I also like how easy it is to customize. Adding color coding and moving things around is very easy to do and it makes it easy for people to understand what's going on at a glance and to dig into it.
  • I like how easy it is to add users. We often start with a small team but have to add other stakeholders that are interested in it. This makes it easy to ensure EVERYONE is on the same page. This turns previous decisions into artifacts so no one has to ask where we are on something or what we decided.
  • I honestly don't have a lot of recommendations for making things better.
  • It has had an intangible, yet very real, impact on the productivity of the teams that I work with. Previously, there were times where people were confused about where we were on specific areas of a project or decisions that have been made. Now, with a bit of training, people know to look at Trello first to understand where we are.
  • I find that it also makes our regular conversations more efficient. We share the board visually as we talk about each item. It's very satisfying for all when we can move an item from a To Do list to the Done list!
Far superior to each in terms of flexibility, collaboration across organizations, and getting stuff done.

Microsoft Project is far to rigid for software development projects of today's day and age.

Slack is too limited in terms of it's capabilities, but would be a better competitor if they could add some of these capabilities.

Yammer used to do some of this stuff, just not nearly as well from a user experience perspective.
It's very well suited for collaboration for teams, across teams, and even across companies. I think it's also particularly well suited for teams who work in an agile methodology, which inherently improves flexibility and speed when it comes to delivery final products.

While most of what I use it for is for collaborating with others, I also use it for my personal to do list. Again, it's very easy to track and prioritize items.

Trello Feature Ratings

Task Management
9
Resource Management
Not Rated
Gantt Charts
Not Rated
Scheduling
9
Workflow Automation
Not Rated
Team Collaboration
9
Support for Agile Methodology
9
Support for Waterfall Methodology
Not Rated
Document Management
5
Email integration
Not Rated
Mobile Access
9
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated