Item: Trello
Rating: 6
Author: Berlynn Pierce

Use Cases and Deployment Scope

Trello is used solely by our ESP, and so was used by our Email Marketing team as a means to track new projects and have a visual without needing a fully stacked project management tool.

Pros and Cons

It's easy to create a board (or multiple boards) with unique fields to be able to track where a request is at any given moment.
The initial set up of a task is very simple with a description, a list of to-dos, a due date, an attachment options.
It's visually appealing, with color coding and notifications when a task is due or past due.

We moved away from Trello because we couldn't create subtasks with due dates.
There is no way to create dependency.
There aren't many other views available, such as the Calendar, or by Member.

Return on Investment

Trello took a great deal of time for the individual managing the board.
We found we needed greater support for dependencies, sub-tasks that could have individual due dates, and options to view.

Trello can be viewed as the simplest form of task management, whereas project management would look more like ClickUp followed by Asana and JIRA. Trello is easy to view, easy to use, and easy to implement.

Support Rating

I never needed support for Trello. It is easy to implement, easy to use, and easy to make changes. We never asked for enhancements or needed to reach out to the team.

Key Insights

Do you think Trello delivers good value for the price?

Yes

Are you happy with Trello's feature set?

Yes

Did Trello live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Trello go as expected?

Yes

Would you buy Trello again?

Likelihood to Recommend

Trello is a simple tool that can be used for small teams, but is difficult when managing major projects. The changes that need to be made within a project are all manual and more time can be spent on moving details around than work of the actual tasks. Trello is great for communication across members on a board, and has a good visual representation of all tasks. Trello is not a good option to replace a JIRA or Asana as the capabilities are not nearly as robust. We moved to ClickUp as an in between option.

Great for small teams and tasks, not projects

Overall Satisfaction with Trello