TriNet review from 1 man HR dept
May 24, 2017

TriNet review from 1 man HR dept

Chelsea Pemberton, SHRM-CP | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Hire

Overall Satisfaction with TriNet

Every issue I have had as an admin (vs. user) has been addressed rapidly by our account rep(s) and resolved as quickly as possible.
We use TriNet as our payroll and benefits platform for our New York studio.

Pros

  • Switching to TriNet for benefits saved our company hundreds of thousands of dollars. We were previously only able to afford to cover 60% of the monthly premiums for employee-only coverage, but when we switched, because we were saving so much money, we upped the ante and were able to cover 100% of the monthly premiums for employee-only coverage and still save money.
  • Payroll functionality is simple and straightforward.
  • Easy to manage users.

Cons

  • The new beta interface has some things missing from the admin view, from what I can tell. Either that, or they are not as easy to find as they once were. For example, using the old interface, I was easily able to pull up employee information such as DOB, address, etc, and that no longer seems to be the case.
  • As admins, it would also be helpful to be able to see full SSNs, as I frequently need to use them to conduct employee background checks, visa applications, etc and it's not ideal to have to ask the employee for that information every time.
  • Positively streamlined payroll and benefits processes
  • Ensures we stay compliant, which is a weight off my shoulders as a 1 person HR dept.
RUN was an easy to use payroll platform, but it was not as robust as TriNet.
TriNet is beneficial especially to smaller companies, like ours, that teeters on average below the 50 employee mark, and therefore are not able to get the full competitive advantages larger organizations have on the insurance market.

TriNet Feature Ratings

7.0
Employee demographic data
5
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
9
8.8
Pay calculation
8
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
Not Rated
Reimbursement management
9
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
8.5
View and generate pay and benefit information
8
Update personal information
9
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
7.0
Report builder
Not Rated
Pre-built reports
7
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
8.0
New hire portal
8
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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