TriNet makes HR/PR functions so much easier.
November 15, 2017

TriNet makes HR/PR functions so much easier.

Barbara Collins | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

In the 1 year that I have been involved with TriNet, our rep, Bibi, has helped us with set ups, sick and PTO accruals, a special PTO plan for the legacy employees from the company we acquired, and walked us through the steps for all of the payroll processes as it relates to hiring new employees, paying a separation agreement, changing a holiday schedule, etc.. Bibi is awesome.
I have been thoroughly pleased with TriNet's capabilities and ease of use and the ability for our employees to access their information quickly through the site. This has reduced the amount of questions I receive because they can readily get their answers either through the site or through the 800# customer service desk.
We had acquired a company that had used TriNet for their HR and Benefits functions so we made the decision to continue to utilize TriNet for their needs.

Pros

  • Easy to use site
  • Easy to make updates with hires, terminations, holiday schedule changes, etc..
  • Great partner in providing HR and benefits information to our employees
  • Great rep (Bibi) who is always there to quickly answer all of our questions or help us with any requests

Cons

  • Honestly, I don't see any need for improvement as it relates to services provided.
  • Ability of our employees to access their payroll and benefits information directly
  • Easy to maneuver site in allowing us to make changes, etc..
  • Great rep assigned to us to help with unusual requests or assist in maneuvering through the site for first time use (ex: holiday schedule)
We have not used other products similar to TriNet. We use ADP for our payroll processing only and have our own inhouse HR system for our other employees.
I have not had the need to use them for hourly time card employees. All of our employees who utilize TriNet are salaried exempt status. Because of this, it's challenging on tracking sick and PTO and I had to create an internal form in order for our employees to use when sick and PTO time have been taken so we can go on the site to manually adjust the balances based on the hours taken.

TriNet Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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