TriNet Has All Our HR Needs
November 21, 2017

TriNet Has All Our HR Needs

Masoud Motamedi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

All my questions and concerns have been dealt with. I have had issues with HRPassport, questions about out of state hiring, and questions about termination, all of which have been answered professionally.
Access to all information online and through reports makes the service extremely powerful.
TriNet is used across our whole organization for payroll and employee benefit management. Effectively all HR related matters are handled by TriNet.

Pros

  • Online access to information is the most critical part of the offering by TriNet. Management and employees can access any HR related information needed by visiting HRPassport without any need to contact anyone at our company.
  • Ease of adding and terminating employees and the seamless and effective process for the new hires to provide their information and select their benefits.
  • Access to multiple options for medical and dental coverage is greatly appreciated by our employees.

Cons

  • Response to questions raised via email is at times delayed leaving us wondering if anyone is reviewing the question or request. It would be great if TriNet personnel provide some feedback or status on how they may be dealing with the request.
  • At times TriNet reports are modified by TriNet without notice. On a couple of occasions, the cause has been bugs that have got corrected. Getting some notice of a change would help in planning remedies on our side.
  • This may exist already but I haven't been able to save any of the reports that I modify after every payroll.
  • Reduced time to deal with HR related activities
  • Removed the need to search for insurance companies
  • Reduced errors in tracking employee benefits
  • Insperity and ADP
Ease of use of the platform, comprehensive offering, and price were factors in our selecting TriNet. TriNet was better than the other two in all three categories.
TriNet is perfect for a small organization that does not want to have the responsibility of managing employee benefits. TriNet has removed the need for us to deal with a number of vendors.

TriNet Feature Ratings

10.0
Employee demographic data
Not Rated
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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