Leave TriNet and they will make you pay.
March 15, 2018

Leave TriNet and they will make you pay.

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

The technology platform is excellent. The HR services are very good. Once again, I give them a lower rating because of the lack of continuity in quality once I terminated services with Trinet.
All is nice and easy. There is nothing that is too complicated or that can not be learned rather easily. The ability of the support staff to walk the user through questions of use is also commendable.
PEO services. They provided all HR services.
  • Employee onboarding was very easy and streamlined.
  • HR questions were dealt with appropriately and quickly.
  • All representatives that answered the phone were very knowledgeable.
  • After terminating services, we were no longer important to them and the quality of their services dropped significantly
  • Records easily available while being a client, became very difficult to get after terminating our agreement.
  • HR was made easy.
  • I could reach out for help at anytime.
Trinet has the best platform in comparison to three other companies I have tried out so far.
TriNet is a great company as long as you are paying them. Once you stop using them, they no longer care about the quality of their support services, even though we have technically paid for them throughout the existence of our contract. TriNet handled most things very well until I chose to try someone else. Had the quality not dropped off significantly, I would most likely have returned to them pretty soon.

TriNet Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
10
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
10
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
9
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
10
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated