Satisfied TriNet Customer
September 28, 2018

Satisfied TriNet Customer

Grant Potter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We use TriNet for our payroll and employee benefits for the US arm of our global company, which I run.

Pros

  • The website and interactive nature of the online services is excellent. We can do most things on the app without having to speak to an advisor.
  • The buying power of TriNet enables smaller companies like ours to obtain similar deals on things like health insurance that big companies are able to leverage.

Cons

  • The employee benefits enrollment system is slightly tricky. As one can only change benefits once a year, it makes certain things difficult.
The customer support staff are excellent. They have dedicated customer service personnel so they understand your company. Always super helpful too!
Literally never had a problem with it. I like the online portal and the app that is available for the phone, etc. Very easy to use.
  • The payroll function has made our lives much easier - all automated and very easy to us. Also, bonuses are easy to add with "Special Payrolls".
  • Benefits - enables us to offer benefits that compare to bigger companies, which is important in the US, as there is no universal healthcare etc.
Much better. ADP payroll services were much more basic in comparison to Trinet.
We use it for payroll and employee benefits - I have no complaints on either front.

TriNet Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
10
Employee recognition
10
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
10
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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