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Positive Experience with TriNet for a Rapidly Growing Company
May 21, 2019

Positive Experience with TriNet for a Rapidly Growing Company

JULIE HASTRUP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

TriNet is being used for benefits management and payroll across the entire company. It allows us to outsource our compliance reporting and maintains legal compliance across the many states in which we work.
  • Human Resources consulting
  • Help desk for user issues and benefits questions
  • Employee visibility to their benefits choices, taxation, pay stubs, and W2 information
  • Ability to mange payroll changes
  • Process integration across the departments impacting payroll
  • Client communication management
The HR support is a strong 10. The payroll support has fluctuated with different personnel. I would say it is currently about an 8 but has gone as low as 4 in the past. HR support has helped us with legal compliance needs as we have grown into EEO-reportable size and keeps on top of changes in state-specific requirements. The technology platform has had issues over the past 12 months. I like the new user interface, but the back-end system does not always work with the new interface.
The interface is very user friendly when it works correctly. We've had some issues with it not working correctly. Likewise, the information entered is used according to TriNet's undocumented processes which need to be learned.
  • We've been able to re-deploy about 75% of our HR generalist.
  • The self service has reduced the need to produce documentation.
TriNet allowed us to do co-ownership of employees allowing us to keep our security process in tact.
Well suited to a multi-state, distributed workforce run by a lean operational team.

TriNet Feature Ratings

9.3
Employee demographic data
9
Employment history
9
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
10
9.0
Pay calculation
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
10
Employee recognition
Not Rated
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated