Two years with TriNet
September 30, 2019

Two years with TriNet

Shikha Trivedi | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We used TriNet as our PEO since 1/1/2018 to run our payroll services and provide health care benefits to our employees.
  • TriNet has a good portal containing a lot of information: www.hrpassport.com
  • TriNet has good healthcare plans, though their costs are increasing tremendously each year.
  • TriNet CSA respond well to answer customer queries
  • Taking an extra bonus in the month of December can become a pain for you if your payroll cycle is on the last days of every month. We had a terrible experience last year that messed up our W2s.
  • Setting up a 401k takes forever.
  • In spite of paying a hefty service fee every month to TriNet, we need to use our time and energy to sort out many day to day issues. This is not what we expected when joined Trinet.
If an experienced CSA is assigned to your account, then your life becomes peaceful, otherwise it is a nightmare.
There are issues when you have to take a bonus.
  • Since we are a very small company, we are not seeing any added advantage of having TriNet yet.
None. We just went with TriNet. But next year we are exploring other competitors.
We are having doubts if we did the right thing by hiring the services of a PEO. Due to the complexity for some of the simple tasks like taking an extra bonus, at times it is more of a headache.

TriNet Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
10
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
8
Benefit plan administration
6
Direct deposit files
10
Salary revision and increment management
6
Reimbursement management
6
Approval workflow
5
Balance details
5
Annual carry-forward and encashment
5
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated