Item: TriNet
Rating: 10
Author: James Plutchak

Use Cases and Deployment Scope

Across the whole organization. Payroll and benefits being managed in one location is very useful. The online access for each individual makes it simple for them to manage their payroll deductions and benefits. The electronic filing of the I-9 is really nice to not to have to store them locally. The 3rd party expense report tracking is very helpful.

Pros and Cons

Payroll accuracy
I-9 Service
401k integration with TransAmerica
Expense report tracking

The payroll reports have a custom report feature that I have been unable to figure out how to use.
I would like material about the benefits that we can provide to prospective new hires.

Support Rating

Have received prompt responses and have yet to have a complaint

Usability

My markdown from 10 is the custom reporting feature

Return on Investment

Positive-costs of benefits reduced
Positive-I9 tracking
Positive-keeps our HR staff to one point person, not multiple people

Alternatives Considered

We were using Intuit payroll before changing to TriNet and there wasn't any benefits that were available through them.

Likelihood to Recommend

Well suited for companies that don't want to build a large HR dept. We are able to have one individual be the point person and then have the employees contact TriNet. Nice to have a 3rd party and takes the pressure off the individual that is the point person. Seems to come better from someone outside the organization. The cost savings on the benefits was twice the cost of the service.

TriNet review

Overall Satisfaction with TriNet