Try TriNet and you'll have no regrets
July 17, 2020

Try TriNet and you'll have no regrets

David Sayroo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

TriNet and the PEO program we utilize, allows us to manage all of our Human Resources related tasks and gives us the most up-to-date information and guidelines to properly address all aspects of our Human Capital (the most important asset any company has). The reports are utilized by 7 of our 19 employees while 3 of us utilize and manage all of the services on a daily basis. The App, GUI, and web portal are all very user friendly and easy to use but by far the best attribute TriNet has to offer is their customer service and the hands-on assistance provided by the account and relationship managers. The response time is almost immediate in most cases and our support team gets us the right information the first time. We utilize them almost weekly.

Having a smaller headcount and being a small business (especially during the struggles the market can bring), TriNet allows us to manage our company as if we had a full-time HR Manager onsite without the cost and challenges that can often-times bring. The ease of managing payroll, benefits, workers comp, retirement plans, etc. gives us the ability to focus more on our business and growth.

Pros

  • Communication. the quality of Human Capital within the TriNet family.
  • Providing current and applicable HR and market information to businesses in many different industries.
  • Reporting information and availability of data that help to analyze all aspects of HR related issues and costs.

Cons

  • We recently had an instance of separation from the parent company retirement program and the migration from their platform to a new, stand-alone platform took months longer than expected.
  • The recent change in market/economic conditions has caused a loss of Human Capital within TriNet causing some extended wait times and a slight loss in communication as compared to 4+ months ago.
All aspects of the HR support and process are beyond our expectations. The only issue we've encountered was the delayed migration during our retirement plan change. That alone was a large let-down having dragged on for 6 months longer than expected.
The website is phenomenal. The access it gives you to all of the reporting, modeling, programs, not to mention the marketplace and all the potential savings you have access to.
  • HR and payroll compliance has been a huge asset to us through TriNet
  • We use a fraction of the time that similar companies use to handle and process time and attendance as well as payroll and benefits.
  • Employee access to their data as well as assistance programs is a great perk.
  • Allows us to spend more time growing our company and investing in staff.
  • Cost of the services is very economical.
I've run a cost analysis on a couple other PEO platforms and there are certainly less expensive options out there but I would not trade the service and support I get from my TriNet team to save a few bucks.
I have recommended TriNet to multiple colleagues over the past 2+ years. I have been tasked with assisting a new implementation for one of my previous clients within the coming months. I potentially have another prospect within 6-12 months as well. The workload it can remove from your daily/weekly task list is likely much higher than most companies (that handle their payroll and benefits in-house) would expect. The referral they offer is also quite a nice bonus.

TriNet Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
10.0
Candidate search
10
Candidate development
10
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
10.0
Job Requisition Management
10
Publish to Social Media
10
Job Search Site Posting
10
Applicant Tracking
10
Notifications and Alerts
10

Comments

  • Kimberly Runyen | TrustRadius Reviewer
    Kimberly Runyen
    (Vendor Representative) commented 4 years ago
    Thank you, David, for your detailed and thoughtful feedback. We are proud to have the opportunity to serve your business.

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