TriNet is the Best!
August 19, 2020
TriNet is the Best!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TriNet
We are a very small non-profit. By using TriNet, we keep our staff level down and gain efficiency and security. During the pandemic, they have provided vital information and resources at no additional charge.
- Customer service is great. You can always reach the associate assigned to you. If they are not available, there is always someone filling in for them.
- You can access chat support any time.
- Information about applying for the PPL loan and for the forgiveness is so appreciated. I mean really! Who has done this before? They created custom reports just for this purpose.
- Obviously, I'd like the cost to be lower. But, as I said, we'd probably need at least one more staff person without them. I took the time, a lot of time, to compare them for a competitor and TriNet came out on top. I don't even listen to sales pitches anymore.
- Don't change the website again. Shortly after we started, they overhauled the website. I spent a lot of time learning the first format so I didn't appreciate the overhaul.
- We can stay focused on our mission because we don't have to worry about PR and HR.