TriNet Review
April 09, 2025

TriNet Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We are a small company (19 employees) that bootstrapped our HR function until late 2024. We brought TriNet onboard to give us HR support (no fully dedicated HR employees in our headcount) and make our recruiting, payroll and benefits functions more effective and cost efficient. I like that we have a deep set of HR resources behind us as we scale the company.

Pros

  • The onboarding process was very thorough and trained us well
  • Support for company and employee questions on payroll, benefit and HR matters is quick and accurate.

Cons

  • The only area that our company struggled was with the performance review module. We made it through the review process but the review system was less intuitive than other TriNet modules
  • We are learning to better use the recruiting function
  • I have a better handle on HR compliance
The only module that has been challenging has been the performance reviews. All other aspects have been easy to use and implement.
TriNet is always quick to respond and put us in touch with the right resources.

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

Yes

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

Yes

TriNet was a very good fit for us once we approached 20 employees. There was a good tradeoff of value and enhancing the internal HR function. I'm not sure the value would have been present for us if our headcount was at 10 or fewer employees. Companies with many more employees may already have one or more employees dedicated to HR so that 20 threshold was key for our company.

TriNet Feature Ratings

10.0
Employee demographic data
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
8.7
Approval workflow
10
Balance details
8
Annual carry-forward and encashment
8
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Asset Management ()
Not Rated
HR Reporting ()
Not Rated
Integration with other HR capabilities ()
Not Rated
5.3
Performance plans
5
Performance improvement plans
6
Review status tracking
5
Review reminders
5
7.0
Candidate search
7
Candidate development
7
Onboarding ()
Not Rated
5.0
Corporate goal setting
5
Individual goal setting
5
Line-of sight-visibility
5
Performance tracking
5
7.0
Job Requisition Management
7
Publish to Social Media
7
Job Search Site Posting
7
Applicant Tracking
7
Notifications and Alerts
7

Comments

  • Kenyatta Maxwell | TrustRadius Reviewer
    Kenyatta Maxwell
    (Vendor Representative) commented 7 months ago
    Thank you for your feedback on the value of working with TriNet to support your growing company. We are happy to be able to serve your HR needs.

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