Trinet as a partner.
November 30, 2025

Trinet as a partner.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

Trinet takes care of payroll concerns. Everything from monitoring, on-cycle, and off-cycle payroll runs. Trinet also takes care of compliance concerns not only for leavers but also for people taking extended leaves of absence. They are able to provide sound advice and notes reminding us of compliance every step of the way. Apart from that, they take care of health benefits for our US employees.

Pros

  • Compliance notices and reminders for leavers.
  • Payroll codes.
  • Onboarding.
  • I-9 validation.

Cons

  • Filling in information for Extended LOAs and applying it to payroll.
  • Answering compliance questions for particular situations.
  • Benefits offerings.
  • Trinet assisted us in managing our US employees well. The bulk of management is with them.
  • In case of needed guidance, I can simply chat with them. Answers given promptly.
  • In case of urgent concerns and unique concerns, the assigned CSM is amazing.
Overall, I am okay dealing with Trinet and loved our CSM assigned. Of course, there are still some things that need improvement. This is particularly true for the extended LOA filing. Not much to learn about the use of the platform, very usable and self-explanatory. Recent updates make it more fun to look at, but still do not diminish usability.
Chat support has always been helpful. It's just at times when it comes to specifics, some support guys need to send me to another one. But overall okay.

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

Yes

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

Yes

Overall, Trinet has been a reliable partner on almost all facets of HR, but it needs some work on dealing with compliance issues, and more so not satisfied with how LOAs are filed in the system. With the many things HR is accomplishing, it would be best that what is updated is also reflected in the platform. A mistake or deduction on payroll is a big deal for employees.

TriNet Feature Ratings

9.3
Employee demographic data
10
Employment history
8
Job profiles and administration
10
Compliance data (COBRA, OSHA, etc.)
9
9.8
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Reimbursement management
9
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
8.5
View and generate pay and benefit information
8
Update personal information
10
View job history
8
View company policy documentation
8
Asset Management ()
Not Rated
8.5
Report builder
10
Pre-built reports
7
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
9.0
New hire portal
9
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

Comments

  • Kenyatta Maxwell | TrustRadius Reviewer
    Kenyatta Maxwell
    (Vendor Representative) commented a month ago
    We understand how complicated a scattered workforce can be and we are glad we can help you maintain compliance across the U.S. as well as provide employee benefits and payroll support to help you take care of your team. We appreciate your feedback and look forward to continuing to provide full-service HR solutions for your business.

More Reviews of TriNet

  1. Home
  2. HR Management Software
  3. TriNet Reviews
  4. User Review of TriNet