The new way of selecting a software: Reviews
September 12, 2018

The new way of selecting a software: Reviews

Hirany Capi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TrustRadius for Buyers

The project of buying software began with the requirement of a new software system to keep all health information of my clients for the insurance company, in order to get better deals for my customers and a comprehensive insurance contract and down payments that allows a win - win relationship. The business technology I'm researching is Qlik software and the role I'm doing at my company is to research for my department which software is the most reliable for the procedures we use in our everyday work.
  • To understand my options (i.e. build my short list or long list)
  • To compare products
  • To see what other users think of the product I am currently using
I'm working on the health system so I began to search for software that connects the possible clients (patients) with the insurance companies, preparing a complete database of the patients that includes personal data, health information and financial data. I prepare several options of contracts for the patients to make a deal with the insurance companies, this could be flexible and adapted to each patient accordingly. The information given on each CRM software helps to compare the options and understand the limitations I'm dealing with. It also helps to be aware of the increase of cost to the patients.
I'm on the hunt for the benefits of each CRM software I'm want to compare. In addition, I want to know the hard part of the learning process and the comparative difficulties the software presents. This information helps me to understand how each software works and decide which one of them I could finish buying, with the best spectated performance.
In first place, having reviews as a resource gives me knowledge of the software products that are on the market at each sector, with insight into the activities people are usually doing with each product. At second place is the possibility of knowing the best and the worst of any software. I want to know how it works, if I will have some trouble, as well as about the community, support and pricing. The impact of having reviews is the accuracy of my buying selection. Once I select a group of software for comparison, finally I get to see the best and worst software and the price for each of them, giving me the possibility to make my final decision under my annual budget.
  • Has a lot of detailed information.
  • Has very large IT software that I can select.
  • Software are used by reviewers on a daily basis.
  • There are some other software I would like to see on TrustRadius. It can expand to other areas of software needed.
  • The information is sometimes too specific and is hard to understand.
The other source I used to evaluate software products is the Internet. This is going to be my first option (but is also a contradiction because TrustRadius is also online). When I talk about the Internet, I really mean starting from the search box. The reviews found on TrustRadius complement the information from other web pages, specialized magazines, and software web pages - those reviews are written for specialized people that know how to solve any trouble they find out during a trial of the software they're working with. But I'm looking for reviews from other users that are more like me and have the same kind of trouble as me, and how they manage this situation.
I believe TrustRadius provides a more complete software review that other software review sites. TrustRadius has more information and is more complete about the software that are listed for reviews. There are some sites that have some reviews that are very superficial and without relevant information. On TrustRadius it is necessary to reach the level of a good review in order to get published.
This rating is really good. My tips for other buyers are to search for the software you are looking for, focus on the best part of the software, find out the worst part of the software, and compare the software in order to reach your final goal. This finished the technical part of the search for us. Then find out the pricing of the 2 options you selected and then compare the cost against the budget available, and you will have your final decision.