Trust worthy solution that is a great first step on your buying journey
June 07, 2022

Trust worthy solution that is a great first step on your buying journey

Alon Diamant | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TrustRadius for Buyers

Other comparison sites also: Clutch, GoodFirms etc, also were in consideration.
Needed it for automating tests in our system, saving man hours.
Involved - 3 people.
We took 2 weeks to research.

Pros

  • Trustworthy compared to others
  • Easy to navigate
  • Data well presented

Cons

  • Ordering of reviews based on fit to viewer
  • More reviews from technical stake holders
  • Examples of implementation and integration
TrustRadius just feels more trustworthy, and has higher quality reviews compared to other alternatives. This is why I feel more confident using it as the first step, the basis for doing comparisons and making a choice.
No, I did not use these. They seem disconnected from reality most of the time, and much more focused on enterprise-ish systems and plans, which are great at times, but not in our case.
We look at pricing, scalability of pricing in the short and long term, the various means and methods for receiving support and support for teams, transparency.
As per the positives, very helpful as a first step on the route to making a decision - it gives you the ballpark sentiment regarding the solution.

Using TrustRadius for Buyers

3 - They represent our Product department and its head, including all copywriting, design, UI/UX and so on, as well as the engineering leadership and the head of business, in all domains related to sales, customer success, engagement and so on.
Someone with analytical skills, the capacity to focus on what is important in a certain choice and to base a selection process on multiple steps and partial data, as well the capability to identify true reviews as opposed to untrue.
  • Choice of Product Integrated Solutions
  • Choice of CRM and Lead Flows Integration Solutions
  • Choice of Engineering Tooling and Management Solutions
  • Time saving by receiving a basis of perceived value by other users
  • Discovery of insights generated by other reviews and comparison creators
  • Avoiding long and hard sales and comparison calls, getting much of the information directly from the horse's mouth
It is very useful - but not as an absolute tool but rather as a generate "gauge", a feel, a ballpark estimation (or even guesstimation) of suitablity of a tool to a certain task and/or requirement.
  • Positive ROI - less time spent, less errors made

Using TrustRadius for Buyers

Fairly easy to navigate and understand, sometimes it is a bit hard to extract the valuable inputs from the non-valuable ones, and to find the specific review point that you'd want.
ProsCons
Like to use
Relatively simple
Easy to use
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
Yes, but I don't use it

Comments

  • Camara McClellan | TrustRadius Reviewer
    Camara McClellan
    commented 3 years ago
    Thanks so much for taking the time to review TrustRadius! We are pleased to hear that the trustworthiness of our reviews were helpful in the first steps of the decision making process. We hope to see more reviews from you in the future!

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