Get in front of your prospects early in their buying process with unbiased reviews
January 23, 2020
Get in front of your prospects early in their buying process with unbiased reviews
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TrustRadius for Vendors
- TrustQuotes Library
- TrustQuotes for Web
Provides potential customers with feedback from real users. Also allows marketing to use real quotes from customers on our website and in emails. Marketing is involved in the administration of TrustRadius. Tech support and the product management team are involved in responding to reviews. Tech support also encourages our users to submit reviews.
We are using the TrustRadius platform to generate reviews which can be used to provide customer proof points and testimonials to potential users. It can be difficult to capture customer feedback so this provides us with an additional way to do so. We also use the reviews on our website product pages to show unbiased feedback early in the buyer's journey.
- Interface is easy to use, administer and manage.
- Review sourcing and follow-up are all done by TrustRadius.
- Syndication widget allows us to get unbiased reviews in front of our prospects early in the buyer's journey.
- Ability to customize the TrustQuotes for Web widget
- Better pricing model when adding a second product
- Provided an easy way for us to get unbiased reviews/feedback on our website
- Generated reference candidates
TrustRadius has provided great review content that we utilize in our marketing materials (website, emails) and content we can direct prospects to. It provides the prospects real-life feedback --- and a lot of it -- that they can trust. It also lets prospects focus in on reviews for their specific verticals and many times addresses their specific issues.
The ability to include custom questions has allowed us to collect specific quotes about what we feel are our product's differentiators. And from the answers we've received to these questions we've been able to verify what we thought was a differentiator actually is!
We looked at G2Crowd and Capterra but the customer success team, ease of set-up/use interface, quantity/quality of reviews, SEO rankings, TrustQuotes for Web widget were some of the reasons we selected TrustRadius.