TrustRadius Provides a Great Way for Software Vendors To Source Reviews From Their Customers!
February 25, 2022
TrustRadius Provides a Great Way for Software Vendors To Source Reviews From Their Customers!
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Premium Product Profile
- Review Sourcing Campaigns
- Custom Questions
- Review Syndication Widget
- Quote Finder Chrome Extension
Overall Satisfaction with TrustRadius for Vendors
We use TrustRadius for Vendors to source and share quotes from our professional users about RStudio products. These quotes are used on our website, social media, and other marketing materials to provide social proof for our products. Using TrustRadius for Vendors has helped us drive more customer reviews and provide third-party validation for key initiatives, such as our support for Python-based data science.
- Detailed reviews provide more credibility with viewers.
- TrustRadius widgets make it easy to syndicate quotes to our website.
- Custom questions are useful for prompting feedback relevant to key areas of investment.
- I'd love the ability to provide a specific series of custom questions, which vary based on what features/modules a reviewer is using (instead of the same questions for all reviewers).
- TrustRadius for Vendors has greatly increased the number of customer references we have.
- It has also identified potential customers for deeper customer spotlights.
The longer, more in-depth reviews that TrustRadius encourages are very useful for credibility with your audience, especially more technical audiences (such as RStudio's).
Custom Questions have been useful for helping us drive reviews specific to our professional offerings, separate from our open source offerings. They have also been useful for driving reviews of specific initiatives, such as our support for Python-based data science.
We chose to go with TrustRadius for Vendors mainly because the longer, more in-depth style of reviews was a better fit for our audience.
Do you think TrustRadius for Vendors delivers good value for the price?
Yes
Are you happy with TrustRadius for Vendors's feature set?
Yes
Did TrustRadius for Vendors live up to sales and marketing promises?
Yes
Did implementation of TrustRadius for Vendors go as expected?
Yes
Would you buy TrustRadius for Vendors again?
Yes