TrustRadius is great solution to solicit customer opinions that drive new sales.

We are using TrustRadius to solicit reviews of our various products. We work with the customer success team to design appropriate questions, acquire reviews from users, tag and categorize responses and get those reviews published on TrustRadius and in other areas (such as our own website). We will be helping to support our SEO strategy and allow prospects to make educated buying decisions.

TrustRadius does gather a good deal of information for customers. This is great for having reviews that are in-depth and specific. It does sometimes make it challenging to get customers to complete the entire survey given the length. There are pros and cons of any system.

We have used it in the past and did not review. We've found that buyer intent data from 6Sense is more valuable for our organization.

The custom questions does allow our users to comment on areas of differentiation. It's a very nice feature that we enjoy.

We currently also use G2 and Gartner Peer Insights. We've looked into Capterra but have not engaged with them. The team at TrustRadius has been very helpful and offer a high-touch solution. This cannot be said for Peer Insights. We appreciate working with the team to develop the best peer review program we can. I wish Gartner had a similar model.