TrustRadius for Vendors User Review
Updated September 27, 2024
TrustRadius for Vendors User Review
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Review Sourcing Campaigns
- Intent Data
- Salesforce Connector
- Premium Product Profile
Overall Satisfaction with TrustRadius for Vendors
We are currently using TrustRadius for Vendors to generate reviews from our customer user base. We have also been leveraging the buyer intent data for our lead generation efforts. We have found value in TrustRadius for Vendors through the review generation which has allowed us to identify customers who are willing to share additional insight and serve as customer references for us.
Pros
- The ability to identify customer references
- Generating detailed reviews from our customer user base
- The ability to obtain rewards and badges to highlight your company
Cons
- The UI is clunky as it jumps back and forth from the old to new portal
- Would like to see more detailed badge/rewards to allow for more differentiation
- Helped us identify 6 customers who were willing to be references for our product
The review content is a little stronger than what I have seen compared to other software review sites.
Not as user friendly as G2 and the data/reporting is not as good.
Do you think TrustRadius for Vendors delivers good value for the price?
Yes
Are you happy with TrustRadius for Vendors's feature set?
No
Did TrustRadius for Vendors live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TrustRadius for Vendors go as expected?
I wasn't involved with the implementation phase
Would you buy TrustRadius for Vendors again?
No
Comments
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