Easy to use and high value for the money!
August 16, 2018

Easy to use and high value for the money!

Sean Pomory | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Typeform

Typeform is used primarily by the Marketing department as a form generator. We then integrate with HubSpot, our CRM. We use Typeform to handle Marketing requests and as a great way to improve the form experience of the user. HubSpot's forms, although technically nice, do not have a lot of design elements which can be very boring.

Additionally, we use Typeform to help facilitate online purchasing for our Lactation Store. With an integration with Stripe, we are able to use the form to help patients purchase lactation products while they are still in the hospital, using their digital devices.
  • Form intake.
  • Managing requests.
  • Awesome reporting.
  • Immersive data collection.
  • Mobile and desktop friendly.
  • Extremely versatile. Can handle any form requests we have. Contact forms, quizzes, shops or feedback forms all work great in Typeform.
  • A lot of integrations, including HubSpot.
  • Fantastic AI software that helps automate the form collection process and turn it into an experience for the consumer.
  • Better integration with Drupal. Currently, Typeform doesn't have a great integration with Drupal, which can lead to awkward iframes if you want the form embedded directly on the site.
  • More payment methods other than Stripe (although a good one).
  • Better support. It is not 24/7 and they are based out of Spain, which can be a headache for American users.
  • Reporting on the back end doesn't always facilitate use for short form/long form answers.
  • Typeform is relatively cheap. This helps keeps cost down and ensure a positive ROI.
  • The ability to accept online payment and set up an online store is phenomenal. In theory, you don't even need a website any more for an online store. Just a domain forwarded to your Typeform.
Typeform, from a form perspective, exceeds all of its competitors. It is cheap, easy to use and has some phenomenal reporting.

We continue to use Typeform because it has phenomenal value, it's easy to use, has an immersive experience for the user and has some of the best reporting I've seen, especially considering the cost of the tool.
Typeform does a great job with form management and reporting. It can accept payments (through Stripe) and has some great prebuilt forms to get up and running quickly. The stock surveys are beautiful and easy to set up. Setting up your own custom survey is also very easy.

Finally, Typeform has the best value for the money I've every come across. We spend very little on the tool itself, but it makes us a lot of money. High ROI.

Typeform Feature Ratings

Survey templates
Custom logo/branding
Changes to live survey
Question design help
Multiple question types
Survey logic flexibility
Response tracking
Data export
Standard reports
Custom reports
Access controls