UberConference!
September 21, 2019

UberConference!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with UberConference

We use UberConference for a few different solutions. Usually it's used for onboarding new users on our product. The screen sharing feature of the conference tool was the biggest win here. This helped when a client needed to show us their user experience.
  • The screen sharing was good, but low resolution in some cases.
  • It's easy for the attendees to use the link. There's no need to download apps and use precious time.
  • It's pretty reliable in most instances.
  • We've had dropped calls every now and then.
  • We couldn't record calls.
  • Many clients thought the name was odd, or thought it was related to Uber ride share.
  • This helped us with trading support to our customers when we needed to gain insights that the client needed to share.
  • I wouldn't say there was a negative impact to ROI, but the inability to record sessions was a bummer.
If this had conference recording it would stack up well. It's not quite as fully featured, but it gets the job done.
I've never used it and never needed it. That's a good thing! Any time your product works and doesn't need to have customers contact you on how to use it is great. Since I never used it, there's not a whole lot of details to add here.

Do you think Dialpad Ai Meetings delivers good value for the price?

Yes

Are you happy with Dialpad Ai Meetings's feature set?

No

Did Dialpad Ai Meetings live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dialpad Ai Meetings go as expected?

I wasn't involved with the implementation phase

Would you buy Dialpad Ai Meetings again?

Yes

This is an excellent solution for anyone who needs a quick and easy conference solution. If you're okay to not record your conferences, this should do the job. This not as fully featured as solutions like Zoom, but the simplicity is a nice change.

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