Excellent Resource for HCM
August 13, 2021

Excellent Resource for HCM

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

We use UKG Pro for our entire corporation. We use it for payroll, time keeping, recruiting, benefits, and performance reviews. It really helps us house our data in one place.

Pros

  • Ease of use
  • Customer support
  • Integration with other applications

Cons

  • Recruitment module technology and customization
  • BI reports
  • Importing large amounts of data is a tough task
  • Recruitment module is nice to have for applicant tracking and reporting
  • Have a one stop HCM to handle our needs
UKG is much more comprehensive and technologically advanced. All of the components speak to each other, rather than having to enter duplicate information.
Never had an issue
thorough support from everyone at UKG, good communication with open tickets

Do you think UKG Pro delivers good value for the price?

Yes

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

Yes

Did implementation of UKG Pro go as expected?

Yes

Would you buy UKG Pro again?

Yes

We always get excellent support from our salesperson and our account managers. We've never had an issue with communicating with them or getting a hold of them.
Wide array of HCM resources, can be an all in one HCM. Good customer support and the company communicates very well.

UKG Pro Feature Ratings

9.3
Employee demographic data
10
Employment history
9
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
9
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
9
8.5
Pay calculation
8
Support for external payroll vendors
8
Off-cycle/On-Demand payment
8
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
9.0
Approval workflow
8
Balance details
9
Annual carry-forward and encashment
10
9.0
View and generate pay and benefit information
9
Update personal information
10
View job history
9
View company policy documentation
9
Employee recognition
8
Asset Management ()
Not Rated
7.7
Report builder
7
Pre-built reports
8
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
8.5
Performance plans
8
Performance improvement plans
8
Review status tracking
9
Review reminders
9
9.0
Candidate ranking
10
Candidate search
9
Candidate development
8
9.0
New hire portal
9
9.0
Performance tracking
9
8.9
Job Requisition Management
9
Company Website Posting
10
Publish to Social Media
8
Job Search Site Posting
9
Duplicate Candidate Prevention
8
Applicant Tracking
9
Notifications and Alerts
9

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