UKG Pro Great for Employees!
January 06, 2022

UKG Pro Great for Employees!

Haley Wall | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

UKG Pro is used both as our HRIS software and our payroll software for our 2PL. Employees use to manage their time cards, time off requests, benefits enrollment. It is a great product that is very versatile. For management, we can pull time reports, employee profile information, and various other reports to assist with business needs.
  • Time management
  • PTO requests
  • Benefit Enrollment
  • App
  • Custom Reporting
  • Ease of viewing multiple employees at once
  • Payroll functionality
  • Time Saving for Payroll Processing
  • Ability of Upper Management to view individual Team Members
  • Onboarding time saver!
Reporting is very different in UKG Pro vs ADP Workforce Now. In ADP you can make your own reports and there is lots of personalization, UKG has great standard reports, but you have no good option for making your own reports. Also, Org Chart viewing is much better in ADP Workforce Now vs UKG Pro.

Do you think UKG Pro delivers good value for the price?

Yes

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of UKG Pro go as expected?

I wasn't involved with the implementation phase

Would you buy UKG Pro again?

Yes

UKG Pro is user-friendly. With the exception of the password criteria, my management staff and my team members are all able to use UKG Pro without any problems.
I have found that UKG Pro is very good at the employee interface. My employees are able to view their time cards, put in PTO requests, and see their check stubs all from their phones on the UKG Pro App. The ability to see real-time information would improve this experience, as the time clocks only sync to the web updates once per day.

UKG Pro Feature Ratings

Employee demographic data
8
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
5
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
2
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
Not Rated
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
5
Pre-built reports
9
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
6
Manager tracking tools
10
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated