Item: UKG Pro
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Our company utilizes many of the products within the UKG suite including Talent Acquisition, Benefits, Payroll, Compensation, and Employee Relations. UKG Pro enables our company to manage various processes all in one place with the convenience of their SaaS-based products.

Pros and Cons

Customer Support.
New feature releases.
Free knowledge-base and training options.

Implementation of new products.
Need to focus on fixing bugs rather than on only brand new functionality.

Return on Investment

Centralized HR processes.
Expanded accessibility.
Increased visibility on processes.

Key Insights

Do you think UKG Pro delivers good value for the price?

Yes

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

Did implementation of UKG Pro go as expected?

I wasn't involved with the implementation phase

Would you buy UKG Pro again?

Yes

Usability

Intuitive end-user experience. System administrator experience can be a little convoluted but knowledge-based articles alleviate this hurdle.

Centralization

Benefits, payroll, compensation, onboarding, and off-boarding have been centralized.

Other Software Used

IBM Cognos Analytics with Watson, Informatica Cloud Data Integration

Likelihood to Recommend

The support, knowledge-base, and training available to customers are unlike any I have seen with other vendors. In their wide selection, it speaks to me that they care about teaching their customers to get the most out of their products and empower users to improve their systems to best fit their organizations.

Robust HCM Solution.

Overall Satisfaction with UKG Pro