YAY
July 06, 2025

YAY

Shana Brown | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

We use UKG Pro for our hiring, on-boarding and talent management

Pros

  • Onboarding
  • Clock In
  • Talent Management
  • Uploading doocuments

Cons

  • I9 management- we can't find the documents
  • Reports- it's hard to pull reports
  • na
  • na
  • UKG Pro has helped our organization become paperless which has increased overall efficiency and workflow
We have been able to centralizing Onboarding
Yes, as a new employee-- UKG Pro has been very user friendly
It's a simple platform that is user friendly
UKG could be a little more robust!

Do you think UKG Pro delivers good value for the price?

Not sure

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of UKG Pro go as expected?

I wasn't involved with the implementation phase

Would you buy UKG Pro again?

Yes

We have had challenges with I9 management. There isn't a place to download ID documents which makes things challenging when trying to conduct an audit.

UKG Pro Feature Ratings

5.3
Employee demographic data
7
Employment history
7
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
2
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
5
5.2
Pay calculation
5
Support for external payroll vendors
6
Off-cycle/On-Demand payment
5
Benefit plan administration
5
Direct deposit files
5
Salary revision and increment management
5
4.7
Approval workflow
4
Balance details
4
Annual carry-forward and encashment
6
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Alexandra Fischer | TrustRadius Reviewer
    Alexandra Fischer
    (Vendor Representative) commented 7 months ago
    Thank you for your feedback We are always looking to improve the experience for our customers and really appreciate the feedback. Please email us at feedbackukg.com if you would like to share any additional insights.

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