UKG speaks to me
Overall Satisfaction with UKG Pro (formerly Ultimate Software UltiPro)
We use UKG Pro (formerly Ultimate Software UltiPro) across the whole organization. It is our payroll processing software; our employees use it to make personal information changes and benefits elections, and we will be soon using it for our timekeeping and time-off tracking. We use it for digital documents, such as merit increases, garnishments, changes of status, etc. We encourage employees to access it for all their record needs from W-2s to pay stubs.
Pros
- Onboarding
- Documentation storage
- Payroll and benefits processing
Cons
- Easier use of reporting for management at our locations
- Employees who transfer
- Employee rehires
- Cost savings
- Time savings
- Manage HR activities in one platform
UKG Pro (formerly Ultimate Software UltiPro) is far superior to a previous software that I used several years ago, Sage Abra Suite. There is no comparison!
I have had a tough garnishment situation that required the creation of an additional fee to populate every time the garnishment was deducted from an employee paycheck. The fee then is not officially a garnishment, rather a voluntary deduction, and I had a very good customer service interaction and followup to make sure that this was properly set up. They walked me through everything and I was very satisfied.
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