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Updated September 08, 2021

Lets find out

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

Used mainly by the HR team. Helped streamline time off tracking.
  • Easy time off tracking.
  • flexibility with ROEs.
  • Less manual on the admin side.
  • For the payroll team, waiting until the payroll is open to import has made it difficult. It would be nice if we were able to do this before so it gives us more time to balance
  • UTA system isn't as easy to use for the managers or the hourly employees. Having to go to multiple different screens to change the schedule & then back to the daily TS to make sure the changes took.
  • Code summary at the bottom should ONLY include what's approved and being paid. It also includes unapproved hours and throws the EE and manager off.
  • Time off tracking is a big thing.
  • More automation.

Do you think UKG Pro delivers good value for the price?

Not sure

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of UKG Pro go as expected?

Yes

Would you buy UKG Pro again?

Yes

UKG Pro Feature Ratings

10.0
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
9.3
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
6
Direct deposit files
10
Salary revision and increment management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
9.0
Report builder
9
Pre-built reports
9
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Multiple review frequency
10
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
8.0
Corporate goal setting
8
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
6
Recruiting / ATS ()
Not Rated

Using UKG Pro

Payroll and HRIS
  • Processing payroll
  • Time off management
  • Viewing pay stubs
  • HRIS
  • Automate some of the bonuses we have
  • Ability to rollover bonus into RRSP or TFSA
  • Automating all bonus payments
  • Do imports before we open payroll
  • Do imports for new hires
like it

UKG Pro Support

Good turnaround time when we have questions.

UKG Pro Reliability