Yes to UKG Pro!

Aside from the occasional situation where the pages takes a while to load or steps in the payroll gateway take a bit longer to process, we don't often have lag or performance issues.

Using Rapid Response is always a pleasant experience, the service reps are always very polite and friendly and put in an effort to help and solve the problem.

Employee info management and payroll both work well for us [in UKG Pro (formerly Ultimate Software UltiPro)]. ROE administration for Canada doesn't always work perfectly. The dates that drive the ROE should be re-evaluated. The last day worked date should connect to the last day paid on the ROE and not use the termination date as the last day worked on the ROE as it is not always the same. This forces us to adjust our data to correctly populate the ROE which is not always the same and makes our records inaccurate.
We've also had errors with creating the extract file. I don't know why this happens but it will duplicate info or give us two different extract files with the same data. The ROE admin sections needs some more fine tuning.