UKG Ready is great for large organizations with small administration teams.
Updated November 15, 2021
UKG Ready is great for large organizations with small administration teams.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with UKG Ready
Our entire hospital system uses UKG Ready for our HR and Payroll needs. All employees are responsible for recording their time, completing reviews, and reviewing their pay data within the system. UKG Ready streamlines the process between HR and payroll and allows us all to see everything and work much more efficiently. Our auditors also love the audit functions and security management between departments.
- Streamlines the process between HR and payroll. Each team can quickly see and share information.
- Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
- Appearance -The system is easy to use and attractive for users.
- The payroll process specifically is very well laid out.
- Communication! UKG has really stepped up on communication and training especially around tax related deadlines.
- Roll-out of improvements-there are updates and changes frequently. It's hard to keep up with some of the changes.
- Support case response has really slowed since UKG has expanded.
- Training for end-users-it would be helpful if UKG had training materials for things like timesheets, reviews, and reviewing data within the system.
- Increased productivity.
- Increased security.
- Increased transparency.
We previously used CPSI. It was an incredibly outdated system with little information for our employees. It was definitely a major upgrade from this system. We previously used 2+ systems for our HR and payroll management. UKG was the only product we really dug into after leaving CPSI. It's been a great update.
Do you think UKG Ready delivers good value for the price?
Yes
Are you happy with UKG Ready's feature set?
Yes
Did UKG Ready live up to sales and marketing promises?
Yes
Did implementation of UKG Ready go as expected?
Yes
Would you buy UKG Ready again?
Yes
UKG Ready Feature Ratings
Using UKG Ready
620 - All employees UKG for timesheets, time off, and performance reviews. Manager use it for timesheet processing, merit increases, and payroll budget information.
5 - We have 4 HR employees that provide HR support and 1 payroll person for all other functions including HR.
- All in one system
- Payroll and tax processing
- Reliability
- HR Benefit system
- Payroll Processing
- Scheduler
- Intranet type rollout
Evaluating UKG Ready and Competitors
- Product Features
- Product Usability
- Product Reputation
We used a very manual system prior to moving to UKG. We needed something that we could work with outside of regular payroll runs to prepare payments for payroll. It's also very helpful to have HR and Payroll in one place.
No change.
UKG Ready Implementation
- Implemented in-house
Yes - HR was implemented first and then timesheet & payroll were enrolled.
- System usage-Chrome vs IE
- Employee & Manager training was very deficient
- The quick test time was hard to manage
UKG Ready Support
Pros | Cons |
---|---|
Kept well informed | Escalation required Need to explain problems multiple times Slow Initial Response |
Support is included.
Yes - No, the case was sent for "PAR Reporting" which usually won't get fixed until the next roll-out.
When we initially started with UKG, the customer service was great. Using the community helped me enter details and screenshots so the rep could research before calling me back. This really helped resolve issues faster.
Using UKG Ready
Pros | Cons |
---|---|
Like to use Easy to use Well integrated Consistent Convenient Feel confident using | Lots to learn |
- HR to Payroll Info-Deductions
- Timesheets to Payroll
- Document upload
- Pay Increases
- Pay adjustments
- Reviews
Yes - UKG's mobile app is similar to the online platform which makes it easier to use between the systems.