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UltiPro
Updated January 08, 2018

UltiPro

Diana Curran, PHR, CNA | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with UltiPro

UltiPro is being used across the entire organization.
  • Payroll
  • HRIS
  • Customer service
  • Integration
  • Functionality of some wizards
  • Training

UKG Pro Feature Ratings

8.0
Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Leave and Attendance Management ()
Not Rated
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using UltiPro

10000 - Ulti is used by all stakeholders, but the core teams using on a day to day basis are HR, HRIS, Benefits and field Admins, department heads.
12 - Ulti support is provided by the HR and HRIS teams
  • recruiting
  • onboarding
  • core employee records

UltiPro Support

ProsCons
None
Slow Resolution
Escalation required
Support doesn't seem to care

Using UltiPro

The usability is most difficult from a candidate perspective and having such a difficult requirement for password creation turns many perspective candidates/hires away. From our end, the usability is good, but many other factors not currently available make the recruiting and onboarding platform cumbersome.
ProsCons
Like to use
Technical support not required
Quick to learn
Feel confident using
Familiar
Unnecessarily complex
Not well integrated
Yes, but I don't use it