UltiPro HR
Updated April 01, 2019
UltiPro HR
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with UltiPro
We use UltiPro as our global HRIS and payroll for the US. It allowed us a complete view of our workforce. We are now using Ultimate to feed Celergo for international payrolls in 5 countries.
- Ease of use to manage and maintain
- Creating and delivering report
- Integration between modules
- Global capabilities working seemless
- Building templates to allow for more admin vs. needing to go to Ulti to process
- Costs savings
- Time savings
- Consolidating HR administration under a single solution
UltiPro has helped us achieve some of these and we are working towards the rest.
- Fusion
Stack up similarly, Oracle had more built in features but was more complex to implement.
UKG Pro Feature Ratings
UltiPro Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support cares about my success Quick Initial Response | Escalation required Need to explain problems multiple times |
No - I was not aware that was an option
Ultimate has some great support reps, sometimes the trouble is just getting to the right ones. There have been several times where Rapid Response has helped us resolve a critical issue while processing payroll, and the BI support team have helped us to create some useful reports and alerts.