Overall Satisfaction with UltiPro
UltiPro is our primary HR Systems platform for the entire organization. UltiPro allows the employees' as a whole to independently manage their profile which saves time for administrative tasks in HR. It also saves an enormous amount of time for new candidates by allowing them to complete their onboarding portal from the comfort of their home.
- Keeps our company up to date with the latest bulletins regarding tax issues.
- Allows us to contribute to new ideas on a customer portal.
- Offers the best annual conference to network and learn innovative practices.
- Repair the onboarding task by correcting the issue of allowing candidates with icloud and @me email addresses to receive their portal.
- Provide a way to enter future or past dates in payroll that is effective on the date instead of a change being active for an entire pay period (pay rate).
- Have the new hire documents auto uploaded instantly.
- Time savings
- Consolidating HR administration under a single solution
- Security and peace of mind
I feel we have achieved the time savings, security, and peace of mind with UltiPro. We are still working on consolidation under a single solution. I'm sure we will resolve this as soon as possible.
UltiPro by far outshines SAP. The ease of using the system and the available help links makes the system super easy to use. UltiPro is my all-time, go-to HR platform. I always get the support I need from our account manager and the rapid response team. It's a perfect business union!
Most times, pages load rather slowly. I use an IE browser, which is supposed to be optimal for UltiPro but I still run into timing issues with pages loading. I never had an issue with other systems integrating with UltiPro. It was more of the other system not being fully functional to keep up with UltiPro.
Stellar customer service all the times! The reps always follow up in a timely fashion and give the best service to ensure we are successful.
When the government shut down at the beginning of the year, UltiPro was proactive in making sure we were kept abreast of all information regarding the E-Verify portion of the onboarding portal. Words cannot express the ease of using the software during this difficult time.
UltiPro is an amazing product! I have used it for over a decade from the client-side and the provider-side. One of the most admirable values of UltiPro is the tireless commitment to customer service and the willingness to make things right! The product is constantly improving and the customers play a big part in that.