It works better than most and is very accommodating
August 29, 2019

It works better than most and is very accommodating

Schundrelle Williams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

We are using UltiPro with the organization. Some users just have web access and others have front and back-office access. Although everyone's access is different, it is somewhat utilized in the same way. I currently use it to process my payroll and use it for HR purposes as well.
  • UltiPro allows you to view 2 different screens at the same time without having to toggle back and forth to view screens.
  • I love that when you make changes to payroll timesheets, it is immediately seen. It's the same thing when you are approving timecards or when I have to make update's to an employee's record. Users are able to see the changes immediately with the assurance it has been entered accurately.
  • I love how UltiPro gives more of the control to you as the user.
  • Overall I have been happy using UltiPro at the company I am presently at and even before at the company where I was a part of the implementation. It took a long time, but it is an upgrade from the system we were previously on.
  • I would like a faster response to our issues/tickets. Sometimes I or our HR rep has to place multiple calls and multiple tickets before (or if) she gets a response.
  • It would be nice to be informed once an issue has been resolved, like a notification that it has been done so without just taking a chance and finding out that "oh it's fixed now." It can be quite frustrating if I'm in the middle of processing payroll and waiting on a response, only to find out by diving in and trying a function that it's fixed now.
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
Overall, the final outcomes are being met in my personal opinion. We ask for what or how we need the system to operate and it does the job. Are there some other kinks that can be worked out? Of course, but I am excited that UltiPro/Ultimate as a whole are keeping up with the ever-changing dynamic field to make sure "we" as the customers are being updated and satisfied.
I love the versatility of the overall system.
It does exactly what I want it to do for me in my position. I love UltiPro. It's my friend!
The fact that UltiPro is steadily changing and upgrading for the best is simply wonderful to me. Looking for ways to upgrade clients to keep them with the best solutions is great.

UKG Pro Feature Ratings

Employee demographic data
Not Rated
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
8
Support for external payroll vendors
8
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
9
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated