Unitrends review
June 09, 2016

Unitrends review

Doug Shininger | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Unitrends

Unitrends is being used across our enterprise. We use it as our central backup solution appliance. We also the use the Unitrends UEB platform for off-site replication of that backed up data.
  • Fast disk based backups.
  • VM and physical based backups in one solution and within one console.
  • One central management location of your backups, with a console screen that is pretty simple.
  • It is an enterprise backup solution that is unable to handle millions of files in a single backup. You either have to split the backup up into multiple backups or do a VM type backup of that volume.
  • Retention periods are not automatically assigned to replicated data. You have to remember to set the retention period for each device you backup and replicate, otherwise it may/may not retain it.
  • Support is slow to respond at times. Usually have to get to second tier level to get results.
  • Quicker restores of backups.
  • With Unitrend's sales and install support not giving details on what the product can't do, we had to spend several months with support fixing a problem.

Unitrends does a lot better job than our previous backup solition, Syncsort Backup Express. It has greater capabilities, but is also a lot more expensive.

We looked at Veeam Backup and heard good things, but at that time Veeam only did VM type backups and we wanted a solution that would do both VM and physical backups and Unitrends does a good job for both.

When the product works, it works well. But you have to watch our for any gotcha scenarios that sales doesn't tell you about, such as trouble with millions of files in an agent type backup. Not only will that type of backup not work well, it will also hurt your replication server and you may have to have help from support to clean the mess up in your Unitrends DB.

Unitrends Data Center Backup and Recovery Feature Ratings

Universal recovery
5
Instant recovery
9
Recovery verification
Not Rated
Business application protection
9
Multiple backup destinations
9
Incremental backup identification
10
Backup to the cloud
Not Rated
Deduplication and file compression
7
Snapshots
7