Need to make data driven decisions? UserTesting is the product for you
Lexie Courtney | TrustRadius Reviewer
April 02, 2020

Need to make data driven decisions? UserTesting is the product for you

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with UserTesting

We have been using UserTesting for the past two years to conduct research to understand our users, empathize with them, and make data-driven decisions. User testing allows us to do this very quickly and efficiently often returning results within hours.
  • Able to get a very specific users for testing.
  • Fast results.
  • Simple UI.
  • More enhanced metrics.
  • Larger variety of questions.
  • Speech analytics.
  • Allows team to empathize with users.
  • Allows teams to have data.
  • Is successful at catching any big gotchas before releasing features.
Having a live chat and an accessible client team makes it easy to get support quickly.

Do you think UserTesting delivers good value for the price?

Yes

Are you happy with UserTesting's feature set?

Yes

Did UserTesting live up to sales and marketing promises?

Yes

Did implementation of UserTesting go as expected?

Yes

Would you buy UserTesting again?

Yes

It is great for:
  • Functionality Testing
  • Preference testing
  • Marketing testing
  • Content and copy testing

It's ok for:
  • Sentiment Testing
  • Surveys