Overview
What is UserTesting?
UserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. With a network of real people ready to share their perspectives, UserTesting enables organizations to make customer-first decisions at scale.
Learn from top reviewers
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.usertesting.com/plans
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
66 people also want pricing
Alternatives Pricing
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is UserTesting?
UserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. With a network of real people ready to share their perspectives, UserTesting enables organizations to make customer-first decisions at scale.
UserTesting equips teams with tools that help understand why customers behave the way they do—transforming insights into impactful decisions. Built on an enterprise-grade AI platform, UserTesting provides fast feedback that bridges the gap between what customers expect and the experiences they receive.
Teams can use UserTesting to tackle a range of business challenges, including:
UserTesting equips teams with tools that help understand why customers behave the way they do—transforming insights into impactful decisions. Built on an enterprise-grade AI platform, UserTesting provides fast feedback that bridges the gap between what customers expect and the experiences they receive.
Teams can use UserTesting to tackle a range of business challenges, including:
- Audience Insights: Understanding customers’ needs, behaviors, and motivations.
- Brand Research: Testing and refining brand perceptions.
- Competitive Intel: Gathering insights to stay ahead of competitors.
- Content and Creative Testing: Validating campaigns, messaging, and designs.
- Digital and Physical Experiences: Optimizing everything from websites and apps to in-person touchpoints.
- Innovation: Exploring new ideas and ensuring that they resonate with an audience.
- Message Testing: Fine-tuning messaging to maximize impact.
- Pricing and Packaging: Testing strategies to meet customer expectations.
- User Insights: Capturing in-depth feedback to enhance usability and satisfaction.
UserTesting Value Proposition:
- World-Class Network: Diverse audiences, including proprietary and partner-sourced participants, for robust feedback.
- Feedback Capabilities: Research and testing are conducted through think-aloud, surveys, usability studies, and 1:1 interviews, enabling rapid iteration and real-time decision-making.
- Scalable Collaboration: Empowers UX, product, design, and marketing teams to integrate customer feedback seamlessly across the development lifecycle.
- AI-Enhanced Insights: Analyzes and synthesizes data quickly, turning customer feedback into actionable strategies.
UserTesting ultimately aims to make research, testing, and feedback accessible to every team across the enterprise, ensuring customer-first decisions are made with speed and precision. By uncovering the thoughts, emotions, and motivations behind customer behavior, UserTesting helps organizations move from good to great—creating experiences that inspire loyalty and drive growth.
UserTesting Screenshots
UserTesting Competitors
UserTesting Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Supported Countries | North America, APAC, EMEA |
Supported Languages | English, French, German |
Security |
Frequently Asked Questions
UserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. With a network of real people ready to share their perspectives, UserTesting enables organizations to make customer-first decisions at scale.
Reviewers rate Support Rating highest, with a score of 8.5.
The most common users of UserTesting are from Enterprises (1,001+ employees).
Comparisons
Compare with
Reviews From Top Reviewers
No reviews found
Try adjusting your results by removing or modifying your filters.