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Great Product
June 17, 2020

Great Product

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Vidyard

At our organization, Vidyard is being used as a training tool internally for team members and externally as client-facing. It is being used by the entire organization from marketing, to sales, to account managers. The biggest problem the platform solves is that it allows us to have a resource library available for internal and external use. It also makes project communication more efficient.
  • Video quality is great
  • Intuitive user interface
  • Easy to use Chrome extension
  • Easy to share videos to anyone
  • Custom date ranges for insights would be great to have.
  • Bulk transfer of videos should be implemented.
  • Improved client experience
  • Increased client retention
  • Increased efficiency within company
It was a simple process to integrate with our other systems.
Quick turnaround time with customer support.
I have not used any other products like this.
The platform is appropriate for internal and external use for trainings, resource libraries, quick explanations, or detailed walkthroughs. It might be less appropriate if a short email would do the trick instead of a short video.