Vidyard improves sales process
June 17, 2020

Vidyard improves sales process

Paul Collins | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Vidyard

Our sales team use Vidyard for quickly creating personal video emails to introduce our solution or to progress through a sales process. We have also used Vidyard for simple support issues, explainer videos.
  • Ease and speed to create a video.
  • Custom configuration and easy sharing.
  • Great insights and analysis of interaction and views.
  • Strange setup for Players.
  • Some issues creating actions/events, not particularly intuitive.
  • Slow transitions of camera image when moving between TABS and apps.
  • Sometimes the camera image is lost when moving between different apps.
  • Premium price compared to alternatives.
  • Improved response rates from prospects.
  • Improved professionalism.
Not really explored integration at this stage.
Vidyard provide good self help content and have been responsive to any support request.
Vidyard has more features, particularly transcription. However, we are still operating both side by side.
Good in sales, not so good if presenting across multiple tabs and apps.