Vidyard helps us distribute and track our video assets
June 28, 2020

Vidyard helps us distribute and track our video assets

Kevin Dagenais | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Vidyard

We use Vidyard to distribute and track views of professionally produced explainer videos. We also use Vidyard to create and share personalized web portal demonstrations and sales outreach introductions. The tracking helps us understand the impact of various marketing campaigns and also helps with sales cadence because we gauge interest and engagement based on the number and length of video views.
  • Video sharing with tracking
  • Email integration
  • Demo creation with voice over and embedded webcam.
  • The video creation tools could be more flexible.
  • Support could be more comprehensive and timely.
  • Analytics can be a bit delayed.
  • Improved sales cadencing.
  • Better customer support and demonstrations.
  • Personalized sales prospecting.
We integrated Vidyard with our corporate website, email client, web browsers, and iPhones. This was all pretty seamless.
The people at Vidyard are great to speak with and are happy to help. In some cases, however, their system can be a bit ridged and they are unable to assist.
We have not evaluated direct Vidyard competitors. The service was in place when I took over and we were happy to continue based on the cost of the service and the perceived value.
Very helpful for targeted outreach with personalized videos and for measuring the impact and reach of video campaigns.