Fantastic software, required for vmare essentials
November 28, 2015

Fantastic software, required for vmare essentials

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Cloud Edition,Enterprise Edition

Overall Satisfaction with IBM Turbonomic

We use VMTurbo Operations Manager across the organization in a small data center to load balance and facilitate better high availability than we can afford otherwise.
  • Monitoring
  • Load balancing
  • Verifying server utilization
  • It would be easier to use if it had a base setting and was able to make tweak suggestions as time progressed
  • The storage management was difficult to get set up
  • The rules were confusing for a first time user
  • We were able to achieve a level of load balance and high availability that VMware wanted 25,000 additional dollars to replicate.
  • I disagree with per socket pricing since I never fill that second socket.
They realize this is a business critical product and give great support.
I found the out of box setting to work, and was able to get the needed functionality with some minor research and tweaking.

Using IBM Turbonomic

1 - it management
  • Load balancing
  • High availabilty
  • Usage and availability reporting
VMTurbo Operations Manager is easy to use, works reliably, and saved us a tremendous amount of money.

Evaluating Turbonomic and Competitors

  • Price
  • Product Features
  • Product Reputation
  • Third-party Reviews
Functionality at the price point.
I would have evaluated a few other products but am very happy with this purchase.
None, I was unable to find anything comparable.

Turbonomic Implementation

Change management was minimal - communication is key, vmturbo was non disruptive but concerns still needed to be alleviated.
  • Initially it simply didn't function, tech support was valuable.
  • Unable to connect with storage initially.

Turbonomic Support

Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
We had a time when an iscsi drive performed an unexpected restart and took down the entire system, when we finally got it back up VMTurbo wasn't functioning but support was able to get us back up and running quickly.

Using Turbonomic

Well integrated
Unnecessarily complex
Feel nervous using
  • Setting the load per server
  • Setting the failover criteria
  • The rules are overly complex and were left basically at default.
  • Some of the terminology isn't intuitive although it's easy to find the answers.