The only VNC you need.
November 28, 2017
The only VNC you need.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with VNC Connect
VNC Connect is used across our entire organization, by a variety of different personnel. Our IT department personnel uses the software to remotely access local computers on our network, computer related problems are easily taken care of, therefore, saving costs and time spent dealing with computer issues. Our engineers use the software to connect to other people's computers to collaborate on different engineering tasks.
- What I like best about this software is the ability for our "remote" IT department to take control of my local computer to diagnose computer related issues.
- The software also supports encryption so I know the remote connection is secure.
- There is also a chat feature so we can talk to each other.
- I also like the file transfer capabilities of this software.
- I wish the software supported sound.
- I wish you see a list of all computers on the network instead of having to type in the IP address of a specific computer.
- The licensing model recently changed (and is much more complicated).
- VNC's very useful for quick, remote access of business critical machines where other access methods either cause software conflicts, interrupt operations or lock out the local user whilst you are remoted in.
- Also using LDAP authentication, it's possible to grant or restrict access to subsets of machines in a granular fashion using our existing AD structures and role groups, plus it's one set less of static passwords to have to worry about changing. Great from an information security point of view.
- We've reduced the amount of effort required for support departments to connect remotely and analyze problems, as they can see exactly what the user sees, in the same session, whilst they're on the phone.
Like I have mentioned before, depending on what you need, RealVNC may not be the best fit. It's the does-it-all Enterprise ready version produced by the original manufacturers. Installation's pretty simple, it's deployable if needed and it sports a lot of party tricks. However, TightVNC, UltraVNC or even TeamViewer may be what you need depending on your circumstances, requirements and budget.