Secure accounts by adding a second layer.
Overall Satisfaction with WatchGuard AuthPoint
We use this to provide 2FA for network, firewall, email, VPN, and servers. More and more insurance companies are requiring multi factor authentication for high risk accounts and remote or online accounts. AuthPoint can protect all types of accounts and allows for integration with various authentication methods. Every client today needs multi factor authentication and AuthPoint is a great easy solution to integrate. If you have a Watchguard firewall it’s even better.
- Fast
- Secure
- Great integrations
- Integrates with firewall
- Exchange server is hard to integrate with
- The mobile interface looks like it’s loading something. This sometimes confuses staff.
- Although possible to integrate with almost anything. Some are easier than others. O364 is a little tough.
- Helps protect your users and endpoints.
- Security. It helps a lot with reducing stolen credentials.
- Translates into better sleep at night because your account can’t be compromised without the second factor.
Duo is a great alternative however we chose to go with AuthPoint because we were already using other products from Watchguard including the firewall, DNS filter and it uses the same cloud dashboard like the other products. From my understanding Duo has much better integration with M365 but I also wanted to have integration with the local on-prem equipment.
It works without hardware. Completely independent from any other Watchguard product but part of why I liked it was because of its native integration with existing Watchguard products. It was easy to reply because I had existing products. The cloud dashboard is great because I can manage it from anywhere.
Users had a hard time understanding that the app is not continually loading. The numbers change every 30 seconds but at first, end-users thought it was loading and so they waited for it to do something. Once they understood what it was doing they were fine. A critical piece to remember is for users to turn on push notifications. If they don’t it leads to a less enjoyable situation.
I couldn’t get SSO to work with Watchguard. I use the M365 credentials and the users do sync with AuthPoint but I don’t know that it provides a single sign-on. This seems to be independent. I’m not sure I understand the question to answer correctly. I like the idea though.
Do you think WatchGuard AuthPoint delivers good value for the price?
Yes
Are you happy with WatchGuard AuthPoint's feature set?
Yes
Did WatchGuard AuthPoint live up to sales and marketing promises?
Yes
Did implementation of WatchGuard AuthPoint go as expected?
No
Would you buy WatchGuard AuthPoint again?
Yes