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WatchGuard Authpoint - Easy to Deploy and Manage
December 29, 2021

WatchGuard Authpoint - Easy to Deploy and Manage

Zachary Child | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Reseller

Overall Satisfaction with WatchGuard AuthPoint

We resell Authpoint for our users that want to enable MFA for their SSLVPN and Windows logons in domain environments. The software integrates with Active Directory and supports easy-to-use push notifications to a mobile application for authentication. We have ramped up the selling of this tool as there is more of a need to secure even small and medium businesses. The software is not without problems but is easy enough to use for our clients and easy enough to manage for our staff.
  • Provides push notifications to app for authentication
  • Integrates with existing identities in Active Directory
  • Can be managed easily from Watchguards Cloud Portal
  • The RADIUS server runs on JAVA and does not allow for you to use your own
  • Enrollment requires the end user to register via a QR code in an email
  • Only the WG Authpoint application is supported
  • Watchguard Authpoint is priced low enough to provide good margins
  • With the current security climate is is an easy sell
Watchguard Authpoint is a good competitor to Duo in environments that run the Watchguard ecosystem as it has seamless integration and can be managed using the existing platform. Cisco Secure Access is more vendor-agnostic and is a better fit in my opinion for larger deployments. Cost alone will steer most clients towards Authpoint
The simplicity to manage and deploy is stellar. In all of our deployments, however, the tool is leveraging existing identities through the active directory and so we are having to deploy the server services on the network. Despite this, the setup is well documented and support is readily available for partners.
Users seem to enjoy the simplicity of the application. I and other techs however we're hoping that other applications could be used to provide one-time codes for login, this would benefit the power users that have existing applications for MFA. While the push notifications are nice, it is another application you have to have installed and manage across your devices.
We have yet to leverage the secure SSO for anything beyond active directory integration for SSLVPN logins. I have done training on the SSO offerings but at the end of the day, most of our clients have Azure AD which has a higher adoption rate and is usually the go-to that vendors want to use.

Do you think WatchGuard AuthPoint delivers good value for the price?

Yes

Are you happy with WatchGuard AuthPoint's feature set?

Yes

Did WatchGuard AuthPoint live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of WatchGuard AuthPoint go as expected?

Yes

Would you buy WatchGuard AuthPoint again?

Yes

Watchguard Authpoint is best suited in environments where the client has existing Watchguard infrastructure. It does scale well but in our experience, it works best with small to medium-sized businesses. For clients looking to enable multi-factor authentication on their virtual private network or windows machine logins, it is a good choice.