Great 2fa product.
August 09, 2022

Great 2fa product.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with WatchGuard AuthPoint

I began using Authpoint for 2fa authentication on our VPN. I plan to tie it to quite a bit more because the push notifications are very convenient. We tie it into the active directory and push user tokens by adding the group membership to their AD login. This is super convenient and allows us to cut an account all at once in one location.
  • Ease of set up.
  • Ease of use.
  • Cloud console provides good usage details.
  • I would like more feedback when Login attempts fail, maybe a separate push notification to admin.
  • With the AD tie-in, it fails if an email address is not listed but doesn't give feedback on why it failed to send a set-up email.
  • This is a hard one, I am using it newly enough not to really have a reflection yet.
  • However it has definitely raised the security on our WatchGuard vpn.
I have used Authy, google authenticator, last pass, and a few others; the push notification is definitely more convenient than having to go look for the app and type the token every time.
This had definitely been a good feature. We are just beginning to explore how much it is able to tie in, and these days on-prem is just dangerous in the world of ransomware.
This method is definitely preferred to others; our staff asks to use it to replace all their other 2fa apps and processes. It is very well received and makes it much easier for less tech-savvy users.
Our users really like this; we have started using it in many places because the implementation has gone really well. As well as roll it into more applications, users are actually asking us to add it to other systems because of the convenience and add security it gives.

Do you think WatchGuard AuthPoint delivers good value for the price?

Yes

Are you happy with WatchGuard AuthPoint's feature set?

Yes

Did WatchGuard AuthPoint live up to sales and marketing promises?

Yes

Did implementation of WatchGuard AuthPoint go as expected?

Yes

Would you buy WatchGuard AuthPoint again?

Yes

For use, Authpoint with push notifications is a much nicer 2fa token, the tie with the active director is convenient and allows us to cut accounts and services from one point as well as allow users to use one safe secure login. I have been pleased with Authpoint and have had no issues outside; wanting a little more feedback on login fails.