Webex [App] Works
September 13, 2021

Webex [App] Works

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

Webex [App] is primarily used for technical troubleshooting sessions in my organization.
  • Voice.
  • Video.
  • Screen sharing.
  • [Webex App] could improve its speed.
  • Screen sharing does not always work seamlessly.
  • Screen sharing makes work from home support simpler.
Webex [App] is slower than [Microsoft] Teams comparatively.
[Webex App] needs some improvement to compete with [Microsoft] Teams.

Do you think Webex App delivers good value for the price?

No

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

In [Webex App], it is sometimes difficult to switch to chat.
[Webex App] is well suited for troubleshooting with Cisco TAC.

Webex App Feature Ratings

Task Management
Not Rated
Gantt Charts
Not Rated
Scheduling
6
Workflow Automation
Not Rated
Mobile Access
7
Search
Not Rated
Visual planning tools
Not Rated
Chat
8
Notifications
8
Discussions
8
Surveys
8
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
Not Rated
Versioning
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
6
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated