Webex App Multi-year Happy Users
Overall Satisfaction with Webex App
We use the Webex App to support hundreds of onsite deployments a year, providing the onsite engineer with a robust escalation path, real time work logging and one place to access documents, photos and information about the deployment. It's been rock solid and enhanced over the years providing us with great new features and even the ability to integrate our own home grown bots to automate repeatable tasks and continue to scale.
Pros
- Group chat.
- Integration with other tools.
- Video calling.
Cons
- Better grouping of spaces.
- Remote desktop control.
- We're able to scale massively without additional resources.
- Zoom and Slack
We selected Webex App because it has a free tier we can use for the wider team (contractors, one off users) and ticked the majority of boxes, including automation, mobile access, fully synced, reliable and scalable access - with Okta integrated SSO. The other apps we tested were more expensive and had a higher barrier to entry whilst not being so mature in some areas.
Do you think Webex App delivers good value for the price?
Yes
Are you happy with Webex App's feature set?
Yes
Did Webex App live up to sales and marketing promises?
Yes
Did implementation of Webex App go as expected?
Yes
Would you buy Webex App again?
Yes
Comments
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