Item: Webex App
Rating: 10
Author: Andie Vaaler

Use Cases and Deployment Scope

Webex App supports seamless secure communications with both internal and external business contacts both on the desktop and mobile. We take advantage of this technology to stay close to partners and customers and avoid email for sharing large presentation files and reports. One of my favorite features is how it shows who has seen posted messages within a space.

Pros and Cons

It shows who in space has seen a posted message and allows threaded conversations.
Newly added contacts to space get access to the entire history, unlike another popular UC application.
One app for messages and video calls or meetings!

Return on Investment

Webex App saves time compared to communicating via email.
Enhances relationships with partners and customers.

Support Rating

I've never needed help with my Webex App.

Key Insights

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

I wasn't involved with the implementation phase

Would you buy Webex App again?

Yes

Other Software Used

Webex Meetings, Microsoft Teams

Usability

Webex App is just a very easy communication tool. It is both easy to deploy and easy to use. I like how it syncs with my calendar to give me the "easy" button to join meetings so I can get a lot done without leaving the app.

Likelihood to Recommend

Anyone working with several teams can benefit from the Webex App. It's great for trouble ticket escalations, sales strategy teams, projects, etc. It is both secure and easy to use and truly increases productivity.

Webex App is EASY

Overall Satisfaction with Webex App